Preparing for Your First Visit

When you schedule your first appointment with Northeast Heating, Cooling and Refrigeration Co., Inc., we want to ensure you have the best possible experience. Here’s what you can expect during our professional heating and cooling consultation:

Before We Arrive

• Clear access to your HVAC equipment
• Secure any pets in a separate room
• Make note of specific concerns or issues
• Gather any maintenance records if available

During the Visit

Our certified technician will:
1. Introduce themselves and discuss your concerns
2. Perform a thorough system inspection
3. Check all components and connections
4. Test system performance
5. Document findings and recommendations

Service Areas We Cover

We proudly serve:
• Albany, NY
• Colonie, NY
• Loudonville, NY
• East Greenbush, NY
• Cohoes, NY
• Latham, NY

What to Have Ready

• List of any unusual sounds or behavior from your system
• Recent utility bills (if discussing efficiency concerns)
• Questions about maintenance or replacement options
• Information about your current system

After the Visit

You’ll receive:
• Detailed diagnosis of any issues
• Written estimate for recommended services
• Maintenance recommendations
• Energy efficiency suggestions
• Schedule for follow-up if needed

Remember to ask about our preventive maintenance plans to keep your system running efficiently throughout the year.